Refund policy

We offer a 30-day return policy, meaning you can request a return within 30 days of receiving your item.

To be eligible, items must be unused, in original condition, with tags, packaging, and proof of purchase.

To initiate a return, contact us at zawahirm786@gmail.com. Once approved, we’ll provide return instructions and a shipping label. Returns sent without prior approval will not be accepted.

Return Address: [INSERT RETURN ADDRESS]

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Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

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Non-Returnable Items

We do not accept returns for:

• Perishable goods
• Custom or personalized items
• Personal care products
• Hazardous materials
• Sale items or gift cards

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Exchanges

For exchanges, return the item first. Once approved, you can place a new order.

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EU Customers

If your order is shipped to the European Union, you may cancel or return it within 14 days without reason, provided the item remains unused and in original condition.

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Refunds

After receiving and inspecting your return, we’ll notify you of approval. If approved, refunds are issued to your original payment method within 10 business days.

If your refund is delayed beyond 15 business days, please contact us at zawahirm786@gmail.com.